Delivering Data
What amount of time will it require for after my request ships?
All on the web and telephone requests will be transported out from our Canada and USA distribution centers. Ground Transportation will take from 5 to 7 work days. You can follow your bundle on the transporters site we used to deliver. When a bundle leaves our distribution centers it turns into the obligation of the transporter for any unanticipated postpones in your request's appearance. We can help you however we can not ensure a quick circle back on this.
What amount of time will it require to deal with my request?
We generally cycle and boat every one of our orders something very similar or next work day the request was set.
Any request set after 1:00 (Pacific Time) PM will transport on the following work day. Kindly note that a request put on Friday after 1:00 PM (Pacific Time) will send on Monday as we don't deliver on non-work days.
Might I at any point Drop my request?
Scratch-offs after 1:00 PM (Pacific Time) and erroneous orders will be dependent upon a 20% organization and restocking expense. In the event that the request has been sent, the client will be dependent upon a 20% restocking expense and complete transportation charges.
How much is transporting charge?
$9.95 (Level Rate Per Request) - Ground By Canada Post or FedEx (5-7 Business Days)*.
$26.95 (Level Rate Per Request) - Express By Canada Post or FedEx (3-4 Business Days)*.
$38.95 (Level Rate Per Request) - Need By Canada Post or FedEx (2-3 Business Days)*.
*Regions beyond the messenger's ordinary conveyance defeat, might be dependent upon extra delivery charges. Assuming that you assume you live in one of these areas kindly call us to submit your request: 1-866-550-2244
How might I follow my request?
Indeed, when we transport the request, an email will be shipped off the email address used to make your record. You can follow your request utilizing your following number on the courrier site that we used to send your request.
How would it be a good idea for me to help harmed conveyance?
On the off chance that the thing seems to have clear harm by the Transportation Organization, promptly tell the driver you would rather not get this bundle or call the delivery organization to present a harmed shipment guarantee. In the event that the harmed bundle was left or another person finished paperwork for it, there is a time of 5 days to document the harm guarantee. Get a control number from the delivery organization.
How would it be a good idea for me to respond on the off chance that a thing is absent from my request?
Check the quantity of items you ought to have gotten in your receipt. Confirm you have gotten all containers and actually taken a look at all pressing material for little things. We typically inclose little ink cartridges inside the greater size toner boxes. In the event that you are as yet missing an item(s), email our Client support for your request status.
Do you convey to P.O. BOX addresses?
Indeed, We boat to PO Boxes utilizing Canada Post Sped up Administrations.
However, there are additional charges for transportation to PO Boxes.
If it's not too much trouble, call our client care at 1-866-550-2255 and submit your requests.
Copied Requests
Our client orders are supported naturally by a bunch of channels we have on our site. Kindly make a point to contact our Client care or Outreach group on the off chance that you accept your request has been copied. In spite of the fact that you will obviously be permitted to return the copy shipment.
Do you deliver universally?
Indeed, We boat to Canada and The USA.
Could you at any point send my request COD?
Because of significant expenses related with COD requests, we can't send any requests COD.
My Bundle never showed up and it says that it has sent
At times a bundle can be lost by the transporter and never showed up to the client. In these cases, kindly call our client support and we will open a case and contact the courrier organization to track down the bundle. Normally it takes up to 10 work days for the courrier to support the lost request. After courrier endorsement, we can either reship the bundle or repay the client for the cash. The cases are not pertinent for bundles with no following number or bundles conveyed to wrong locations.
How would I get my request following number?
The following numbers for each delivered orders are consequently messaged to your email address in the wake of transportation. On the other hand, you can Login to your record and snap on "View Request Status".
My following number isn't working. How would it be advisable for me to respond?
In some cases a bundle gets isolated from its structure and doesn't get filtered by the transporter. One way or the other, allow it daily or two to check whether every one of the things on your request show up. On the off chance that you have not accepted your request in the time given or your following number shows no data following 1 or 2 days, kindly call the transporter (Canada Post). In the event that you don't find a solution we will be exceptionally eager to assist you.